Help Center

How can we help you?

Browse guides and answers to common questions about hosting, domains, and billing.

All Hosting Domains Billing Security General
Hosting 18

How to Migrate a WordPress Site from Cloudways to Neurax Hosting

Moving a WordPress website from Cloudways to Neurax Hosting isn't as difficult as it might seem. If you've already...

Web hosting Ai hosting Gpu
Read article
General 16

How to Access and Navigate cPanel

cPanel is the control panel where you manage your hosting account. It gives you access to files, email, databases,...

backup restore Access cPanel Account Setup
Read article
Domains 12

Understanding DNS: Nameservers, A Records, and CNAME

DNS (Domain Name System) translates domain names into IP addresses so browsers can load your website. Nameservers N...

Data sovereignty Domain Transfer Domain Renewal
Read article
General 9

Getting Started with Your Neurax Host Account

Welcome to Neurax Host. This guide walks you through the first steps after signing up. 1. Log in to your dashboard...

Privacy Web Hosting Canada migration Website Security
Read article
Billing 9

Refund and Cancellation Policy

30-day money-back on shared/WordPress hosting; VPS/GPU/AI/domain fees non-refundable.

Refund Cancellation
Read article
Security 8

SSL Certificates: What They Are and How to Enable Them

SSL (Secure Sockets Layer) certificates encrypt traffic between your visitors and your server, protecting passwords...

Ssl
Read article
Hosting 8

Web Hosting Plans — Neurax Host

3 Web Hosting plans from $4.99/mo to $19.99/mo — Canadian hosting.

Ai hosting Basic email Disaster recovery Cpanel reseller
Read article
Domains 7

Domain Registration, Transfer, and Renewal Guide

Everything you need to know about managing domains at Neurax Host. Registering a new domain Go to the Domain Search...

Domain DNS Domain Registration Domain Renewal
Read article
Hosting 7

How to Migrate a WordPress Website from AWS (Amazon Web Services) to Neurax Host

Overview This guide explains how to migrate a WordPress website hosted on AWS EC2 to Neurax Host. The process inclu...

Web hosting Wordpress hosting Ai hosting WP Engine
Read article

Need more help?

Can't find what you're looking for?

Our AI support is available 24/7, or open a ticket and a human will get back to you.

Ask AI Support