Help Center

How can we help you?

Browse guides and answers to common questions about hosting, domains, and billing.

All Hosting Domains Billing Security General
Cancellation
Billing 9

Refund and Cancellation Policy

30-day money-back on shared/WordPress hosting; VPS/GPU/AI/domain fees non-refundable.

Refund Cancellation
Read article
Billing 5

Billing, Auto-Renewal, and Managing Payment Methods

Neurax Host billing is straightforward — monthly plans, secure payments via Stripe, with full control over auto-ren...

Refund Cancellation
Read article

Need more help?

Can't find what you're looking for?

Our AI support is available 24/7, or open a ticket and a human will get back to you.

Ask AI Support