Help Center

How can we help you?

Browse guides and answers to common questions about hosting, domains, and billing.

Website Security
General 60

Getting Started with Your Neurax Host Account

Welcome to Neurax Host. This guide walks you through the first steps after signing up. 1. Log in to your dashboard...

General 48

Choosing the Right Neurax Host Plan

Picking the right plan depends on your website type, expected traffic, and technical requirements. For personal sit...

General 42

About Neurax Host

Who we are — Canadian web hosting and AI infrastructure.

General 42

Service Level Agreement and Uptime Guarantee

Neurax Host SLA: 99.9%–99.999% uptime depending on plan, with service credits for outages.

General 39

Contact and Support Information

How to reach Neurax Host support — email, ticket system, and company contacts.

Need more help?

Can't find what you're looking for?

Our AI support is available 24/7, or open a ticket and a human will get back to you.

Let's Start A Conversation

Neurax AI
Online