Setting Up Professional Email with Your Domain

A professional email address, such as you@yourdomain.com, helps your business build credibility. Neurax Host offers standalone email hosting and business email solutions, including Google Workspace and Microsoft 365 Business. Email availability and account limits depend on the hosting plan you select.

Creating an Email Account in cPanel

If your hosting plan includes cPanel email hosting, follow these steps:

1. Log in to cPanel.
2. Navigate to Email → Email Accounts.
3. Click Create.
4. Enter a username, such as info, hello, or support.
5. Select your domain from the dropdown.
6. Set a strong password.
7. Set the mailbox quota according to your requirements and available storage.
8. Click Create.

Expected outcome: Your email account is created.

Accessing Your Email

Webmail

Use the webmail URL provided by your hosting provider. The address may vary depending on your domain and server configuration; do not assume webmail.yourdomain.com will work for every domain.

Log in using your full email address and password.

Mobile and Desktop Email Apps

For cPanel email hosting, common secure email settings include:

• Incoming server: Confirm the actual mail-server hostname with Neurax Host.
• IMAP port: 993 with SSL/TLS.
• Outgoing server: Confirm the actual SMTP hostname with Neurax Host.
• SMTP port: 465 with SSL/TLS.
• Username: Your full email address.
• Password: Your email account password.

These are common settings. Confirm the correct server names and supported connection settings before configuring your email application.

Email Account Limits

The published Neurax Host hosting information lists the following limits:

• Secure Start: 10 professional email accounts.
• Business Shield: Unlimited email accounts.
• Elite Secure Pro: Unlimited email accounts.

Email limits for WordPress plans and other hosting products should be confirmed against the specifications of the individual plan. Do not assume every hosting plan includes unlimited email accounts.

Standalone Email Hosting Plans

Neurax Host offers standalone email hosting options for customers who need business email services. The prices shown below are discounted rates for a 36-month term.

Billing term: The discounted prices shown in the pricing image apply to a 36-month term. Check the official order page for the latest prices, renewal rates, and applicable terms before purchasing.

Basic Email — C$2.00/month

Discounted price: C$1.00/month

Basic Email is designed for individuals and small businesses that need professional email using their own domain.

• Professional email address using your domain
• Business communication for everyday needs
• Suitable for individuals and small businesses

Business Shield — C$4.00/month

Discounted price: C$2.89/month

Business Shield provides a stronger email solution for businesses that need professional email services.

• Professional business email using your domain
• Business-focused email hosting
• Suitable for businesses needing a more advanced email solution

Check the official plan specifications for the exact features and limits included.

Google Workspace — C$9.20/month

Discounted price: C$6.79/month

Google Workspace combines business email with collaboration and productivity tools.

The offering includes access to services such as:

• Gmail
• Google Drive
• Google Docs
• Google Meet
• Google Calendar

Confirm the applicable Google Workspace edition, storage allowance, billing term, and renewal price before purchasing.

Microsoft 365 Business — C$7.00/month

Discounted price: C$5.75/month

Microsoft 365 Business provides a business email solution using your custom domain.

• Custom business email, such as you@yourbusiness.com
• Business email service for professional communication

Check the official order page to confirm which Microsoft 365 edition, applications, mailbox storage, and additional services are included in the selected plan.

Email Deliverability Tips

Configure SPF and DKIM

SPF and DKIM help receiving mail servers verify that messages are authorized and properly authenticated.

If your cPanel account provides Email Deliverability, open it to check the recommended records and configuration instructions. The available options may vary by hosting setup.

Filter Incoming Spam

If SpamAssassin or another spam-filtering tool is available in your hosting control panel, configure it according to your needs. Feature availability may depend on the hosting plan and server configuration.

Preserve Email DNS Records

When changing domain nameservers or migrating a website, make sure your email DNS records are preserved or recreated correctly. These may include MX, SPF, DKIM, and DMARC records, depending on your email provider.

Incorrect DNS settings can interrupt email delivery even when the website is working.

Frequently Asked Questions

Is professional email included in every Neurax Host plan?

Email availability and account limits depend on the hosting plan. Neurax Host also offers standalone email hosting and business email services. Check your selected plan's specifications before ordering.

Which email plan should I choose?

• Basic Email: For everyday professional email needs.
• Business Shield: For businesses looking for a stronger email hosting option.
• Google Workspace: For businesses that want Gmail and Google's collaboration tools.
• Microsoft 365 Business: For businesses that need a custom-domain email solution from Microsoft's business email offering.

Do all plans have the same billing term?

The discounted prices listed in this article are shown for a 36-month term. Verify the checkout details for the plan you select, including the renewal price and applicable billing conditions.

Where can I get help with email setup?

Contact Neurax Host support if you need help creating an email account, confirming mail-server settings, configuring DNS records, or troubleshooting email delivery.

For current prices and plan details, visit the Neurax Host website and its Business Email page.