How Do I Connect My Own Domain to My Shared GPU Hosting?

Do you want to access your AI application using your own domain name instead of a server IP address?

With Neurax Host Shared GPU Hosting, you can use a custom domain such as ai.yourbusiness.ca for your AI application.

To do this, you need to point your domain to your Neurax GPU server using DNS settings and configure your application to accept requests through that domain.

This guide explains how to do it step by step.

What You Need Before Connecting Your Domain

Before getting started, make sure you have:

• An active Neurax Host Shared GPU Hosting plan.
• A registered domain name, such as yourbusiness.ca.
• Your Neurax GPU server's public IP address.
• Access to your domain's DNS settings.
• Your AI application running or ready to deploy.
• Access to your GPU server through SSH.

Neurax Shared GPU Hosting includes a Private AI Container, Dedicated Public IP, CUDA readiness, and SSH access.

Step 1 — Find Your Neurax GPU Server's Public IP

First, log in to your Neurax Host account.

1. Open your hosting account.
2. Find your active Shared GPU Hosting service.
3. Open your GPU server information.
4. Locate your Dedicated Public IP address.
5. Copy the IP address.

For example, imagine your Neurax GPU server has this IP address:

203.0.113.10

This is an example IP address, not an actual Neurax server address. Use the real IP provided with your hosting service.

You will need this address to configure your domain.

Step 2 — Open Your Domain's DNS Settings

Now, you need to manage the DNS records for the domain you want to connect.

For example, suppose your registered domain is:

yourbusiness.ca

And you want your AI application to open at:

ai.yourbusiness.ca

Open your domain's DNS management settings and locate the option to add a DNS record.

You can manage this through your domain registrar or DNS provider.

Step 3 — Point Your Domain to Neurax Host

Add an A record using your Neurax GPU server's public IP address.

For example:

This record points ai.yourbusiness.ca to your Neurax GPU server.

If you also want to use www.yourbusiness.ca, configure an additional record for the www hostname according to your DNS setup.

Important: Use the actual IP address assigned to your Neurax GPU server. Do not copy the example IP address in this article.

If you are unsure which DNS records to add, contact Neurax Host support before changing your existing records.

Step 4 — Configure Your AI Application

Pointing your domain to your server is only one part of the process.

Your application must also be configured to respond to requests for your custom domain.

For example, if you are running an AI chatbot, AI API, or web application inside your Neurax GPU environment:

1. Connect to your GPU server using SSH.
2. Check that your application is running.
3. Configure your web server or reverse proxy to accept your domain name.
4. Make sure incoming web traffic is directed to the correct application port.
5. Save your configuration and restart the required services.

For example, your application should be configured to recognize:

ai.yourbusiness.ca

The exact configuration depends on the software and web server you are using.

Step 5 — Configure HTTPS and SSL

After your domain points to the correct server, configure an SSL/TLS certificate so visitors can access your application securely using HTTPS.

For example:

https://ai.yourbusiness.ca

Make sure:

• Your domain resolves to the correct server.
• Your web server or reverse proxy is configured correctly.
• A valid SSL certificate is installed.
• The certificate covers the domain you are using.

Do not assume that SSL is automatically installed just because the DNS records are correct. Confirm that HTTPS works before sharing your application with customers.

Step 6 — Test Your Domain

Open your custom domain in a web browser.

For example:

https://ai.yourbusiness.ca

Check the following:

• Does your domain open correctly?
• Does your AI application load?
• Can users access the application?
• Does HTTPS work without a security warning?
• Does your application respond correctly?

If everything works, your AI application is accessible through your custom domain.

Common Problems and Their Solutions

1. My Domain Is Not Opening

Possible reasons:

• The A record contains an incorrect IP address.
• DNS changes have not propagated.
• Another DNS record is conflicting with the new record.

Solution: Check your DNS records and make sure your domain points to your Neurax GPU server's correct public IP address.

2. My Domain Opens but Shows an Error Page

Possible reasons:

• Your AI application is not running.
• Your web server is not configured for the domain.
• Your reverse proxy is using the wrong application port.
• A firewall is blocking incoming connections.

Solution: Check your application, web server, firewall, and reverse proxy configuration.

3. My Domain Opens but HTTPS Is Not Working

Possible reasons:

• An SSL certificate has not been installed.
• The certificate does not cover your domain.
• The certificate has expired.
• Your web server or proxy has an incorrect SSL configuration.

Solution: Check your SSL certificate and server configuration. Make sure HTTPS is properly enabled.

4. My Application Is Not Loading

Possible reasons:

• The application service has stopped.
• The application is listening on a different port.
• The reverse proxy is pointing to the wrong destination.

Solution: Check your application status and verify that your server configuration points to the correct application port.

Frequently Asked Questions

Can I use my existing domain with Neurax Host Shared GPU Hosting?

Yes. You can use a domain registered elsewhere by updating its DNS records to point to your Neurax GPU server.

Do I need to purchase a new domain?

No. You can use an existing domain that you already own.

Do I need a public IP address?

Your Neurax Shared GPU Hosting plan includes a Dedicated Public IP. You can use the assigned IP address when configuring your DNS records.

Do I need an SSL certificate?

You need a valid SSL/TLS certificate to use HTTPS securely. SSL configuration depends on your application and server setup.

How long does domain connection take?

DNS changes may become visible within minutes, but propagation can take longer depending on DNS caching and TTL settings.

Can I use a subdomain for my AI application?

Yes. For example, you can use ai.yourbusiness.ca for an AI application while keeping your main website on yourbusiness.ca.

What should I do if I cannot connect my domain?

Check your DNS records, public IP address, application status, firewall, and SSL configuration. If you still experience problems, contact Neurax Host support.

Need Help?

If you need assistance with your Shared GPU Hosting service, contact the Neurax Host team.

• Website: https://www.neuraxhost.ca/
• Shared GPU Hosting: https://www.neuraxhost.ca/shared-gpu-hosting
• Support Email: support@neuraxhost.ca
• Contact Page: https://www.neuraxhost.ca/contact-us