Neurax Technologies Inc. — Contact Information
General support: support@neurax.ai Privacy inquiries: privacy@neurax.ai Abuse reports: abuse@neurax.ai Website: neurax.ai / neuraxhost.com
How to get support The fastest way to get help is to open a support ticket from your dashboard:
- Log in to your account at neuraxhost.com
- Go to Support → New Ticket
- Select the appropriate category (Billing, Technical, Domains, etc.)
- Describe your issue and submit
Our team responds to tickets 24/7. Priority support (faster response times) is included on Elite Secure Pro, VPS Elite Pro, and GPU AI Pro plans.
Sales and general inquiries For sales questions, plan recommendations, or general inquiries, use the Contact Us page at neuraxhost.com or email support@neurax.ai. You can also use the chat widget on any page to speak with a sales assistant.
Types of inquiries we handle
- Sales and plan questions
- Technical issues (hosting, cPanel, domains, email)
- Billing, refunds, and account changes
- Abuse and legal matters (abuse@neurax.ai)
- Privacy concerns (privacy@neurax.ai)
Free migration assistance We migrate your existing website and domain to Neurax Host for free. Contact support to start the migration process.